The document delivery service allows you to request items from other libraries when they aren’t available through LibrarySearch. At present most libraries are unable to provide physical items but we are still having success fulfilling requests for journal articles, book chapters and other items that can be supplied in a digital format.
The exception is the British Library who have restarted their supply of physical items. In the past the British Library have been able to supply around 50% of the books requested through the Document Delivery service. As one of the few Libraries who are supplying physical document delivery items, we expect the demands upon them to be high and the service to have some unavoidable delays.