Our third stop in looking at how we’ve made improvements based on your feedback looks at Study Support.
In part one of this blog we looked at how we are improving the availability of library resources, based on user feedback. For this second part, we are focusing on Study spaces and the study environment.
So what exactly have we done to improve things here?..
Are you passionate about the Library?
We are looking for volunteers to help gather and share feedback to improve existing services and develop new ones. You could play an important role in shaping the future of the Library. Not only can you develop your skills in research, marketing, communication and advocacy, but you can also help make the services the best they can be for students.
This Valentine’s Day we offer you the opportunity to write the Library a Love Letter or a Let Down Letter. You can let us know what you love about the Library and what really works for you or let us know what you feel let down by and what we can improve.
We are constantly asking for feedback from our library users on ways in which we can improve, from feedback whiteboards in the library to scheduled “Shape Our Library” events.
But what are the library actually doing to improve things for library users based on all this feedback?
Read on to find out…
Questionnaires, surveys, whiteboards, feedback events and even Valentine’s Day letters…
It might seem that we are asking you for your opinion all the time…
That’s because your voice matters to us.
We listen to all the things you say and bring them together as a plan of improvement.
A plan we call “Our commitment to you”.
You can read our full commitment to you here but for now, here are the highlights…