Welcome to Library Services!

Let’s begin by sending a warm welcome from the Library Services team here at CCCU! We’re looking forward to meeting all the new starters to the university and welcoming our returning students too. Our Library teams are here to make sure you get the best support and advice to help you with your studies.   

Library information desks 

Library Point desk at Augustine House Library, Canterbury

The library desks at Augustine House and at the Drill Hall and Salomons Libraries are a great place to find help. You’ll find friendly staff, who are looking forward to helping you. We can help you with borrowing, renewing and returning books. We’ll show you how to find items on the shelves or how to place a reservation for an item that’s out on loan. We’ll help you manage your library account and how you can make a start and locate your e-resources. If we don’t know the answer, we will always try and locate someone who can help you. 

Contacting the Library

E-mail

Can’t get to one of our service points? You can contact the libraries by email where we offer the same range of support.

Image taken from Library Services webpage

• Canterbury email library.canterbury@canterbury.ac.uk.
• Salomons email library.salomons@canterbury.ac.uk
• Medway email dhlhelp@medway.ac.uk

Help pods at Augustine House

Help pod on second floor

Working in the library and need some help? Don’t worry, we have you covered! There are phones located on floors 1 and 2. On the Silent Zone floor 3 you can scan a QR Code to ask for help from the Library Team.

Poster for the Scan for help v mason 2026

All you need to do is follow the instructions at the pod and give the team a call within the hours specified.  Or you can scan a QR Code, which will also activate a message straight to the library team at Augustine House who will be able to come and find you in the building. 

Library blog

Image taken from Library Service website 2026

We ensure important library information reaches you via our own library blog.  We publish regular updates regarding news, events, new resources and much more! So, you always know all the latest news from the library team! Once you’ve read this, why not have a browse through our past published posts for more news.

Social media

You can follow the libraries on social media too! You can follow our Library on Facebook and Instagram at @ccculibrary.  We offer news from the Augustine House team but also include the latest from Salomons Library, Tunbridge Wells and Drill Hall Library, Medway. 

Website

Visit the library webpages for all the information you need to use the library, such as: opening hours for all our libraries, getting started in the library, library guides, news and events, Learning Skills Hub, bookshop information, and much more. 

 

Screenshot taken from Library Services webpage

The Learning Skills Team 

The Learning Skills Team are your academic librarians and learning developers. Your academic librarians can help you with your research; finding and effectively using appropriate information for your studies.  They can also advise you on ways to make referencing easier. Your learning developers, advise you on ways to make referencing easier and help with the planning and preparation of assignments, presentations and projects.  You can find out more by going to the Learning Skills Hub and selecting your course area. 

Image created by the Learning Skills Team

The Learning Skills Hub

The Learning Skills Hub contains a collection of short and interactive modules on the topics students often book tutorials for, such as academic writing, critical thinking, referencing and time management. The modules are made with you in mind and are easy to dip into at any time to develop your skills and you can assess your learning at the end of each module to check you are on track. 

Screenshot taken from Learning Skills Hub webpage

You can book an in-person or online appointment by accessing the Learning Skills Hub

Campus Bookshop

Image: University Bookshop

The campus bookshop is owned by the University and an integral part of the services offered by Student Life and Library Services. This means that your interactions and purchases within the bookshop are more personal. The bookshop is open to all, whether you are a student, alumni, or a member of the public! To find out more check out https://blogs.canterbury.ac.uk/library/discover-your-university-bookshop/

One last thing! 

We are always looking at ways to improve our range of communication channels. If there’s another way you’d like to get in touch with us why not leave us a comment below? Or use our online feedback form. 

Connect with us poster 2025

And remember now your studies are underway, if you need any help in the library make sure you know where you can connect with us! 

Main image: Created by CCCU and CCCU Branding