This Valentine’s Day we offer you the opportunity to write the Library a Love Letter or a Let Down Letter. You can let us know what you love about the Library and what really works for you or what you feel let down by and what we can improve. Your feedback is really important to us.
Drop by the stand on the ground floor of Augustine House at any time between 11:00 and 16:00 to take part, you won’t miss us we’ll be near the entrance.
Anyone taking part can be entered into a draw for some Valentine’s Day goodies!
Can’t make it to Augustine House on the 14 February?
Don’t worry we’ll have a Valentine’s Day themed feedback board available across the week (11 – 15 February). Alternatively, you can use our digital version instead. You can write us love or let down letter (or both) online and it’s completely anonymous.
What you said last Valentine’s Day and beyond
Not sure if it will make a difference? Let’s look at two ways we’re acting on your feedback right now…
Help us to improve LibrarySearch
“Library Search is difficult to use” – Valentine’s Day 2023
Last year you let us know that you found LibrarySearch difficult to use. We have started a research project to explore ways to improve the LibrarySearch system… and we need your help!
We’re running a brief survey to help us understand users’ problems with LibrarySearch. At the end of the survey, there’s an opportunity for you to sign up to help us with some more in-depth research in March. Fill in the survey.
Your Leisure collection with the Libby App
“Comics and books for leisure reading” – Xmas wish tree 2022-23
You asked for graphic novels and more books for leisure reading, so we’ve expanded the content on the Libby App. We’ve let you know previously about the addition of magazines as well as Indie Flix and Qello Concerts, we’re now pleased to announce we’ve launched a comics and graphic novels section. We have an initial 37 titles to choose from with more on the way. Explore Hellboy, Black Panther, Dune, Star Wars, Miles Morales and many more!
You can enjoy Libby on almost any device! Download the Libby app on a phone or tablet or access in a web browser. The Libby app is available on Apple, Android, Amazon, Microsoft and other platforms. Using Libby, you can browse, borrow, return and reserve items, as well as download them to read or listen to when you’re offline.
When you first download Libby, you must sign in with your CCCU account using the “Sign in with a library card” option. Once you’re signed in, you’ll have full access to all our resources subscribed through Libby. You can even have multiple libraries set up in the same app.
Have your say in the National Student Surveys
A reminder you can also have your say about the University at large by taking part in the national student surveys. There are different surveys for different levels of study and research, but they all focus on your student experience. The results of the national student surveys help us understand what we do well – so we know to keep doing it – and where we need to improve. They also enable us to compare our performance with other, similar institutions.