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We’ve heard you – Improving the support we provide

We’ve heard you – Improving the support we provide

We love to hear from everyone who makes use of the library to help us find ways to improve. This blogs looks at improvements made to the support we provide.

26 Nov, 202518 Nov, 2025 Canterbury, Feedback, Home, Learning Skills, StressLess and wellbeing
We’ve heard you – Improving access to library resources

We’ve heard you – Improving access to library resources

Improvements made to library collections and ease of discovery using LibrarySearch, includes the provision of e-books, e-journals, archives and more.

19 Nov, 202513 Nov, 2025 Canterbury, Collection highlights, Digital library, Feedback, Home, Medway, SalomonsLeave a Comment on We’ve heard you – Improving access to library resources
Have your say at ‘Shape Our Library’ – 24 November 2025

Have your say at ‘Shape Our Library’ – 24 November 2025

The Library is always looking at ways to improve the student experience, visit our feedback stand on 24 November, 11am – 3pm in the foyer of Augustine House.

17 Nov, 202514 Nov, 2025 Canterbury, Feedback, HomeLeave a Comment on Have your say at ‘Shape Our Library’ – 24 November 2025
This Halloween… Write A Letter to the Library

This Halloween… Write A Letter to the Library

Halloween Library Letter Writing Event 2025.
Don’t be afraid to leave your feedback! We can handle some scares.

25 Oct, 202517 Nov, 2025 Canterbury, Feedback, HomeLeave a Comment on This Halloween… Write A Letter to the Library
Have your say at ‘Shape Our Library’ – 28 April 2025

Have your say at ‘Shape Our Library’ – 28 April 2025

We are always looking at ways to improve, so we’re holding an informal feedback session on Monday 28 April, Touchdown Cafe, Laud Building.

15 Apr, 202515 Apr, 2025 Feedback, Home
We have boosted our Customer Service Excellence accreditation! 

We have boosted our Customer Service Excellence accreditation! 

We are delighted to share that we have secured our fifth year of Customer Service Excellence accreditation following the annual audit.

18 Feb, 202518 Feb, 2025 Canterbury, Feedback, Home, Medway, Salomons, StressLess and wellbeing
This Valentine’s Day… are you feeling the love or feeling let down?

This Valentine’s Day… are you feeling the love or feeling let down?

Take part in a fun five minute Valentine’s Day themed feedback activity. Come to the ground floor of Augustine House anytime from 11:00 – 16:00 to take part.

31 Jan, 202505 Feb, 2025 Canterbury, Feedback, Home
We’ve heard you – Improving the study environment in Augustine House

We’ve heard you – Improving the study environment in Augustine House

A look at the changes made to improve the study environment in Augustine house based on student feedback.

08 Nov, 202407 Nov, 2024 Canterbury, Feedback, Home
This Halloween, don’t be afraid… to leave us your feedback

This Halloween, don’t be afraid… to leave us your feedback

Drop by our table on the ground floor of Augustine House on Thursday 31 October any time between 11:00 and 16:00 to take part in our feedback event.

24 Oct, 202428 Oct, 2024 Feedback, Home

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  • We’ve heard you – Improving access to library resources
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