If you receive an e-mail from another institution where a student’s paper has matched one
of your student’s papers, you do not have to respond.

If you choose to, do not reply immediately to the e-mail request – as this will forward a copy
of your student’s paper to the other institution. Firstly, ensure you remove any personal
data or identifying information
from the copy of your student’s paper contained within the

Contact your Digital Academic Developer for advice or for further help and guidance please see Turnitin’s own help resources