If you receive an e-mail from another institution where a student’s paper has matched one
of your student’s papers, you do not have to respond.

If you choose to, do not reply immediately to the e-mail request – as this will forward a copy
of your student’s paper to the other institution. Firstly, ensure you remove any personal
data or identifying information
from the copy of your student’s paper contained within the
e-mail.

Contact your Digital Academic Developer for advice or for further help and guidance please see Turnitin’s own help resources