The Library and Covid-19 – Updated
Please check the University’s coronavirus webpages for the most up to date information on the University’s response to the virus and advice on what to do.
The health and wellbeing of our students and staff is our priority. We will keep this page up to date with any changes in our service and our Twitter @ccculibrary will have the latest news.
Augustine House will be closing on Tuesday (24 March) at 2pm until further notice. The Drill Hall Library will close at 5pm on the same day.
The Salomons Institute building at Tunbridge Wells closed on Friday 20 March.
We want to reassure you that we will still be available to support you. You can get in touch by:
☎️ 01227 782352 (Canterbury); 01227 927126 (Salomons)
We will be monitoring these lines:
9-5pm (weekdays) 11-5pm (weekends) at Canterbury
9-5pm (weekdays) at Salomons
Opening hours are available here –https://www.canterbury.ac.uk/library/opening-hours.aspx
How to contact us-
We will also monitor all our other mailboxes and we will endeavour to reply within 3 working days.
We will not be able to process new Sconul Access/external memberships.
We are reviewing things on an ongoing basis and we might need to make some changes at short notice; please continue to look out for further updates here and on our social media @ccculibrary
Learning Skills Team one-to-one appointments
One-to-one tutorial appointments will now be delivered online through Microsoft Teams or Collaborate, rather than in person. You should receive an email in advance of your scheduled time slot with details of how to join online. We aim to honour all scheduled tutorials, however some may need to be rearranged. If this is the case, we will endeavour to contact you as early as possible.
Alternative methods of delivering scheduled workshops will differ by programme. For more information on your scheduled workshop, please contact the appropriate Module Lead or your Learning & Research Librarian or Learning Developer directly. You can locate direct contact details via our Blackboard page. You can also email your academic skills questions to email@example.com. Questions about finding and using online library material can be emailed to firstname.lastname@example.org
Remember, we have plenty of online guidance available through our Blackboard page, Skills For Study, Sage Research Methods and Cite Them Right Online. You can also find guides for resources specific to your subject on the Library blog: https://blogs.canterbury.ac.uk/library/subject-guides-menu/
All loans (including 24-hour loans) will be extended and continue to be extended until the Coronavirus measures are relaxed. So you don’t need to worry about fines for late returns. All items are currently extended to the 28 September.
We have removed the ability to reserve items and suspended fines until further notice.
If you have received a request for a book you have on loan, you do not need to return it. These mitigating circumstances will be taken into consideration and fines waived.
As for outstanding reservations, we will contact you in the next few days to discuss with you the possibility of purchasing a digital copy instead.
We know many of you have been asking us about how to return books since the Library buildings have closed – particularly final year students who will not be returning to the University in September.
If this applies to you, if you are a final year student who is unable to return your items when we reopen or at the Graduation ceremony, we are pleased to be able to offer:
- A designated library books returns box on the University campus for you to drop off your books
- A Freepost service which can be used to send your books back to us, free of charge.
Please email us at email@example.com so we can check eligibility and send the details through to you.
If you will be returning to the University in September, please hold onto any books you currently have out on loan and return them to the Library when you’re back on campus. We have further extended the due date of all library items (including Document Delivery) you have on loan. You won’t have to return your items until 28 September. So you don’t need to worry about fines for late returns.
We will be working hard to ensure that you are able to access the resources that you need to support your learning and research. If you want to suggest an e-book for purchase please complete the online form.
The library has thousands of e-books which will help you in your studies. Visit our blog post to find out more:
You can also find and make use of a wide range of journal articles online for free, as well as make the most of the university’s subscription journals. Visit our blog post to find out more:
That’s just the tip of the iceberg on the resources that are available through #YourDigitalLibrary.
For support on referencing you have access to Cite them right online https://www.citethemrightonline.com/. We have a blog about the newest edition here and a blog about how many online citation generators and Microsoft Office applications get referencing wrong! So use Cite them right to get your referencing right!
If you’re looking to develop your academic skills, you can access Skills for study. It offers a range of modules to help develop all the skills you need to make your time at University a success. Read our blog post to see the modules you have access to.
For research students SAGE Research Methods is on hand to guide you every step of the way through the Research process. https://methods.sagepub.com/
We have access to over 900 newspaper titles online. We have a .pdf guide here which highlights what is available from which database.
We have access to great video resources too, like Box of Broadcasts, the online off-air TV and radio service provided by the British Universities Film & Video Council. We also have access to the Great Courses range in Kanopy.
If you’ve not discovered the LibKey Nomad Google Chrome browser extension, read our blog post on how to download a .pdf file of a journal article we are subscribed to from a reference in Wikipedia or PubMed or hundreds of other Scholarly Publisher Websites.
Now that the Library Points at Canterbury and Salomons are closed, we have returned all uncollected items to their home libraries. We will contact all users affected and let you know and, if applicable, issue a refund.
If you have a Document Delivery book on loan, the book will be automatically renewed until further notice.
We will not be able to accept any new requests for books until further notice. Most of our partner libraries are unable to supply to us at the moment. However, we will continue to try to supply articles for you. Submit your request through LibrarySearch in the usual way and we will be in touch to let you know if we can get the material to you.
We have removed all charges for document delivery requests until 31 August 2020. The service is now free for you to use but existing limits on the number of requests that can be made each year remain the same. See the document delivery page for more details.
For any enquiries about the Document Delivery service, email firstname.lastname@example.org. We will endeavour to reply within 3 working days.
i-borrow loan service
These laptops will now automatically renew at the end of the loan period and the due date will be extended until the current coronavirus measures are relaxed.
#StressLess is back to help you through your end of Semester study, assessments and exams – ensuring you have all you need to reach your full potential, while looking after your mental health and wellbeing. Follow us on @ccculibrary and https://blogs.canterbury.ac.uk/library/ for advice on make the best of your learning resources from home and tips to stay #stressless. View our Supporting your wellbeing webpage.
Need to chat?
Whether you are looking for study or wellbeing support during this time, there is plenty of support from Peer Mentors to Student Learning Developers, from Student Support and Wellbeing Advisers to the Mental Wellbeing Team. Check out all the support available on www.canterbury.ac.uk/students