The move to online\nworking means it is now more important than ever to embrace technology. But if\nyou are someone who feels less than tech-savvy, what can you do? Where do you\ngo for help?<\/p>\n\n\n\n\n\n\n\n
If you’ve ever\nwanted to master the Microsoft Office Suite, learn how to make your documents\naccessible, stay safe online or impress your colleagues with your Microsoft\nTeams knowledge, then IT Services have got you covered. They offer a range of IT\ntraining<\/a> – for all abilities and delivered completely online. You can even\nbook a virtual one-to-one slot with an IT\nTrainer<\/a>.<\/p>\n\n\n\n To help you get the\nmost out of your IT Training, I have come up with my top 5 tips:<\/p>\n\n\n\n When\ntraining is being delivered virtually, the temptation to continue working is\nstrong. I urge you to resist this. Close down any windows that are not needed\nfor the training, don’t look at your emails (unless you need to as part of the\ntraining), consider moving your mobile out of reach. You may think you can\ncontinue to work and listen and learn at the same time, but you can’t – trust\nme!<\/p>\n\n\n\n People\napproach me for tech support often and, 9 times out of 10 they will start off\nwith “Stupid question but…”. Now, I secretly love it when people do\nthis because it gives me the opportunity to dust off and use one of my\nfavourite mottos: “There are no\nstupid questions”. And I mean it. When teaching someone how to use\ntechnology, the more questions the better because it means you are already\nthinking about how you can use the technology and shows you are engaged.<\/p>\n\n\n\n Politely\nand respectfully so – but don’t be afraid to ask your trainer if you need extra\nsupport. They want you to leave the session feeling confident in using the\ntechnology and are there to help you. It does not matter if you have already\nbeen shown how to do something, if you are still not sure, ask to be shown\nagain – and perhaps a bit slower. You are not bothering your trainer if you ask\nthem to go over something more than once. <\/p>\n\n\n\n If\nthe trainer gives you the opportunity to explore the technology as part of the\ntraining, do so. Don’t be afraid of the technology – you are not going to break\nit (well, you might – but best break it in the training session where there is\nsomeone to help you un-break it, eh?) Be brave – it’s ok to make mistakes. Give\nthe technology a try and play around with it. You may surprise yourself. <\/p>\n\n\n\n The\nlearning will stick best if you apply it as soon as you can after the training.\nEven the most technology-minded people need time to embed their new learning.\nThe more you use it, the less you will have to think about it – before you know\nit you will be diving into those advanced features and people will be coming to\nyou for tech-help.<\/p>\n\n\n\n So, when you next\nattend some IT Training, try these tips out and let me know how you get on.\nComment below any tips of your own – I would love to hear from you!<\/p>\n\n\n\n Don’t forget to check out what IT Training is on offer – Search “IT Skills” in StaffSpace<\/a>. You can also book a 1:1 slot with one of our friendly neighbourhood IT Trainers via their online booking form<\/a>.<\/p>\n\n\n\n Zoe Connell, Digital Learning and Development Advisor<\/p>\n","protected":false},"excerpt":{"rendered":" The move to online working means it is now more important than ever to embrace technology. But if you are someone who feels less than tech-savvy, what can you do? […]<\/p>\n","protected":false},"author":6577,"featured_media":1442,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[46],"tags":[274,278],"class_list":["post-1422","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-development","tag-digital-capability","tag-it-training"],"acf":[],"aioseo_notices":[],"authorName":"Zoe Connell","featuredImage":"https:\/\/blogs.canterbury.ac.uk\/staffdevelopment\/wp-content\/uploads\/sites\/602\/2020\/03\/top-tips-for-making-it-training-stick.jpg","postExcerpt":"The move to online working means it is now more important than ever to embrace technology. But if you are someone who feels less than tech-savvy, what can you do? 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