We have now launched our Click and Study service. This will make a limited number of bookable computer desks and study spaces in Augustine House available for essential work, research or study to CCCU students.

We will start by opening up the study spaces, PCs, Macs and printing facilities on a single floor. Initially this will be the ground floor but to support cleaning of the study spaces, the floor available may occasionally vary. We will test our processes, build confidence and look to increase the study space coverage over the coming weeks.

How to book a computer desk or a study space

The study spaces are to be used for individual study and will be 2 metres apart from each other. Social distancing will be in place throughout. Computer desks and study spaces can be booked for:

  • morning sessions from 10:00am – 1:30pm
  • afternoon sessions from 2.00pm – 5.30pm.
  • both sessions but note that all spaces will be unavailable between 1.30pm and 2.00pm for cleaning.

Please sanitise your study space, mouse and keyboard with the wipes provided.

Study spaces can be booked up to two weeks in advance. You will require your smartcard to access the building.

Once we have reached the set amount of users at any one time we cannot admit anyone else.

As a courtesy and to free up the limited spaces available to other users, please cancel your booking if your plans change. When you make a booking, you are sent an e-mail confirmation which includes a cancellation link.

What facilities are available?

You will be able to:
  • book a study space. At launch the ground floor will have 13 PCs, 4 Macs and 15 study spaces.
  • book a height adjustable desk with PC.
  • book a study pod near the Library Point. At launch all three are available.
  • use Click and Collect in advance of your visit if you need access to library materials
  • use the printing, scanning and photocopying facilities. If you require additional printing credits, these can only be purchased online.
  • connect to the WiFi via the eduroam network
  • use the toilets and hand washing facilities
  • use provided disinfectant wipes to clean your study space or the printer before and after use.
  • use the water dispenser
  • use the vending machines
  • use the microwave
  • make use of the braille room by prior arrangement with the student disability team
  • use the baby changing and breastfeeding room
You won’t be able to :
  • access the book shelves (please use the Click and Collect service in advance of your visit)
  • rearrange furniture, this has been laid out with social distancing in mind
  • use lockers
  • use charging lockers
  • use i-borrows laptops, but you may bring your own laptop
  • use LibrarySearch terminals, please use the LibrarySearch website instead.
  • use the atrium or touchdown cafés which remain closed.
  • use the Faith Space
Please ensure:
  • you have received confirmation of your booking before arriving
  • that you bring your smartcard to enter the building
  • that you sanitise your hands on entry to the library
  • that you wipe down your keyboard and mouse before and after use.
  • that you wipe down the printers before and after use

What other services are available in the Library?

The library will also be open by appointment only for:

  • Returning – Items can be returned via the self-service return machines. We have extended the due date of all library items (including Document Delivery) you have on loan until 28 September so you don’t need to rush to return them in the first days of re-opening. There are no fines for late returns. If you need to return an i-borrow laptop or a larger item from curriculum resources, that are unsuitable for self-service machines, please get in touch via email library.canterbury@canterbury.ac.uk.
  • Click and Collect – you will be able to reserve physical books, DVDs and Curriculum Resources available on the shelf in Augustine House and Drill Hall Library for collection via the self-service Reservation Pick up Point. You cannot come into the library to browse the books. Please wait for confirmation that your items are available before booking a slot.
  • Scan and Deliver – this new service will enable the ordering of digitised scans of journal articles and book chapters from the Augustine House print collection where copyright rules allow.

I’ve lost my Smartcard, can I still get access?

If  you have lost or misplaced your smartcard, you will need to make arrangements for a replacement before you can enter Augustine House. Please contact the i-zone directly who will be able to provide further instructions on payment and delivery of your replacement Smartcard.

What safety and hygiene measures are in place?

The health and safety of our users and staff is our top priority.

The site requirements needed before we can launch these services include:

  • Certification that the building is safe to reopen for agreed, controlled activity within safe occupancy levels for a small core of staff.
  • Risk assessment and safety tests sign-off for the proposed activities (including arrangements for social distancing, physical protection including Perspex, cleaning and hygiene regimes, digital infrastructure set-up, and book quarantine measures).
  • Consultation with required staff about their return to work (to ensure they can travel safely to work premises; have caring arrangements in place for dependants; to take account of shielding arrangements etc.)

We are working closely with the University Health and Safety Officers to ensure we are providing a safe space. 

These will include a number of health and social distancing measures, including:

  • regular cleaning protocols, with all surfaces, including the self-service borrowing and returning facilities, thoroughly and regularly cleaned.
  • providing hand sanitising stations.
  • providing sanitising wipes at study spaces and printers
  • hand soap in toilets, with posters showing how to wash hands thoroughly.
  • social distancing measures with signage indicating safe spacing in queues.
  • all returned items stored away for 72 hours until the risk of virus transmission has been mitigated.

To prevent the spread of COVID-19 and reduce the potential risk of exposure to the virus, consider the following questions:

  • Have you returned from any overseas country within the last 14 days
  • Have you had close contact with or cared for someone diagnosed with COVID-19 within the last 14 days?
  • Have you been in close contact with anyone who has travelled within the last 14 days to any overseas country?
  • Have you experienced any cold or flu-like symptoms in the last 14 days (to include fever, anosmia, cough, sore throat, respiratory illness, difficulty breathing?

If you answer yes to any of the above questions, then please do not leave home. Please ensure you follow the gov.uk guidance on self-isolation.

What if I need support when I am in the library?

You can contact the Library team by:

Can I come in a group?

Yes, you can visit in a group but each member of the group will need to pre-book individually and while inside the Library, you will need to maintain social distancing. Please respect other users working in the area and keep noise to a minimum.

Can I use the printer/photocopier/scanner?

Yes, printing, scanning and photocopying will be possible using the ground floor printers. Please wipe clean the printer before and after use with the wipes provided.

Why can’t I browse books?

At the moment, Public Health England have advised that books should be stored away for 72 hours until the risk of virus transmission has been mitigated. If the book shelves were open, we would not be able to identify the books that users touch when browsing. To keep staff and students safe, we are therefore offering a Click and Collect service as an alternative. In the next months, we will be working on when we can best reopen our shelves while adhering to health and safety guidelines.